Office of Consumer Affairs
Helpful Consumer Information
Please see the guidance document regarding New York State's new law banning credit card surcharges on transactions.
Services Offered
Learn about upcoming board meetings for Electrical, Home Improvement, & Plumbing boards.
We provide a list of vetted Federal & State agencies that can help you.
We are committed to prevent, reduce or eliminate unlicensed activity and other harmful conduct that pose a threat to the health, safety and welfare of Putnam County residents.
Mission Statement
In collaboration with other county and state agencies, trades boards and local businesses, the mission of Consumer Affairs is to protect consumers and businesses from fraudulent enterprises and business practices; enhance consumer safety; strictly enforce consumer legislation; support competitive business practices; provide consumer education and information; and strengthen the consumer and business voices.
Contact the
Office of Consumer Affairs
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Office | 845.808.1617
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Email | Send us a message
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Address | 110 Old Route 6, Building 3 Carmel, NY 10512
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Michael Budzinski
Director
Forms & Applications Library
CLICK ON THE CATEGORIES BELOW TO ACCESS FORMS AND APPLICATIONS
Click Here for Common Forms
- Price Gouging Complaint Form — redirects you to NYS Attorney General’s website
- Consumer Complaint Form
- Workers Compensation Waiver Request — waiver form CE-200 must be filled out online and printed out
- F.O.I.L. Application — redirects you to Putnam County Clerk’s website
Click Here for Electrical Forms
Electrical Master and Low Voltage/Limited Data
- 2025 Master Electrician and Low Voltage/Limited Data Communication Technician RENEWAL Packet
- 2025 Master Electrician and Low Voltage/Limited Data Communication Technician SHELVING Packet
- 2024 Master Electrician and Low Voltage/Limited Data Communication Technician RENEWAL Packet
- 2024 Master Electrician and Low Voltage/Limited Data Communication Technician SHELVING Packet
- Exam Bulletin and Study Sheet
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New Low Voltage and Limited Data Communication Technician Application Packet – Step 1
Electrical Journeyman
Electrical Helper
Click Here for Home Improvement Forms
Click Here for Plumbing/Mechanical Trades Forms
- 2025 Master License Renewal Application
- 2025 Shelving Affidavit
- 2024 Master Plumbing License RENEWAL Application
- 2024 Master Plumbing SHELVING Affidavit
- 2023 Master Plumbing License RENEWAL Application
- 2023 Master Plumbing SHELVING Affidavit
- 2024-2026 Journeyman RENEWAL Application
- 2024-2026 Journeyman SHELVING Affidavit
- 2022-2024 Journeyman RENEWAL Application
- 2022-2024 Journeyman SHELVING Affidavit
- New Journeyman Application
- Master License Exam Bulletin and Study Sheet
- New Master License Application – Step 1
- Application to Retake Test
- New Master License Application – Step 2 (Final Step)
Electrical Board
EFFECTIVE IMMEDIATELY
ELECTRICAL PERMIT APPLICATIONS FOR LOCATIONS IN THE TOWNS OF CARMEL, PATTERSON AND PUTNAM VALLEY MUST BE FILED DIRECTLY WITH THOSE BUILDING DEPARTMENTS.
THEY CAN NO LONGER BE PROCESSED THROUGH THE CONSUMER AFFAIRS OFFICE.
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Office | 845.808.1617 x46025
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Address | 110 Old Route 6, Bldg. 3 Carmel, NY 10512
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Fax | 845.808.1929
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Email | Send us a message
Lists of Licensed Electricians
Click Here for List of Licensed Master Electricians (as of June 19, 2024)
Click Here for List of Licensed Low Voltage Technicians (as of April 1, 2024)
Board Members
- William Rossiter – Chairman
- Andrew Pidala – Vice Chairman
- Robert Counihan
- Carlos Daeira
- Charles Gorges
- Ronald Massaro
- John Morrison
- Carmine (Tony) Ricci, Jr.
- Ronald Williams
- Athena Arvan - Confidential Secretary
Electrical Inspection Agencies
State Wide Inspection Services, Inc. (SWIS)
8 North Lawn Avenue
Elmsford, New York 10523
Inspector Frank Farina
Inspector Fred Morello
Phone: (914) 909-4471
Website: https://www.swisny.com/
Click Here for SWIS Permit Application
New York Electrical Inspection Services (NYEIS)
150 White Plains Road, Suite 104
Tarrytown, NY 10591
Inspector Ed Odell
Phone: (914) 347-4390
Website: https://www.nyeis.us/
Click Here for NYEIS Permit Application
Master Electricians and Electrical Journeymen will now be required to attend a Continuing Education class prior to renewing their electrical licenses.
- For Master Electricians, this will be a requirement to renew their licenses in 2019.
- For Electrical Journeymen, this will be a requirement to renew their licenses for the 2018-2020 term.
Any Master Electricians who have shelved will be required to take a Putnam County Continuing Education Class before unshelving and applying for a Master Electrician license in 2019.
Continuing Education classes for electricians and journeymen that are licensed only in Putnam County will be offered at the: Putnam County Emergency Services Building Auditorium 112 Old Route Six Carmel, NY 10512.
Combination Continuation Education classes will be offered for those electricians who are licensed in both Putnam and Westchester Counties.
Virtual Continuing Education Classes are being offered by the following companies. Please visit their websites or call for a list of classes and registration information.
- Statewide Inspection Services (SWIS):
https://swistraining.com/ - Alternative Energy Solutions, LLC:
Website: http://www.myelectricaleducation.com
Email:This email address is being protected from spambots. You need JavaScript enabled to view it. - New York Electrical Inspection Services (NYEIS):
To register, please call: 914-347-4390
Home Improvement Board
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Office | 845.808.1617 x46024
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Address | 110 Old Route 6, Bldg. 3 Carmel, NY 10512
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Fax | 845.808.1930
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Email | Send us a message
List of Registered Contractors
Board Members
- Charles Hull – Chairman
- Christopher Lyons – Vice Chairman
- Steven Beers
- Christopher Cusanelli
- Peter Domin
- Paul Harnish
- Stephen Kastuk
- Lawrence Koffer
- Michael Porcelli
- Linda DiBella – Secretary
Home Improvement Contractor Registration
The Office has a mandatory contractor registration program to assure that all contractors who work on residential properties in Putnam County are insured, bonded and have workers’ compensation insurance. We also offer a program of investigating complaints between the contractor and consumer when consumer complaints arise.
Plumbing/Mechanical Trades Board
EFFECTIVE IMMEDIATELY
PUTNAM COUNTY NO LONGER HAS A RECIPROCAL AGREEMENT WITH ROCKLAND COUNTY FOR ALL PLUMBING/MECHANICAL TRADES LICENSES. CURRENT LICENSES WILL BE HONORED BUT NO NEW RECIPROCAL LICENSES ARE AVAILABLE. (12/9/2022)
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Office | 845.808.1617 x46026
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Address | 110 Old Route 6, Bldg. 3 Carmel, NY 10512
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Fax | 845.808.1929
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Email | Send us a message
Board Members
- Russell Bleakley – Chairman
- Robert Sleight – Vice-Chairman
- Stephen Alonge
- Henry Boyd
- Tom Capalbo
- Homer Losee
- Christopher Lyons
- Alex Mancone
- Gary Redlon
- Ellen Sorrento - Secretary to the Plumbing/Mechanical Trades Board
Lists of Licensed Tradesmen (as of June 25, 2024)
Weights & Measures
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Office | 845.808.1617 x46109
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Address | 110 Old Route 6, Bldg. 3 Carmel, NY 10512
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Fax | 845.808.1930
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Email | Send us a message
What We Do
- Weights and Measures Device Inspection – This Office operates a mandatory commercial device inspection and testing program which includes scales, fuel dispensing devices and fuel oil delivery trucks. Inspections are conducted in accordance with New York State Agriculture & Markets Law using State and Federally approved methods. These services require a fee, but there is no fee for testing as a result of a consumer complaint.
- Motor Fuel Quality – This Office participates in the New York State Petroleum Quality (PQ) program, which ensures that all gasoline stations in Putnam County have their products tested periodically by a certified lab to ensure the quality meets all applicable State and Federal standards. Putnam County is reimbursed for all costs associated with participation in the PQ program.
- Item Pricing/Scanner Accuracy – This Office conducts Item Pricing and Scanner Accuracy inspections at retail stores to ensure compliance with applicable New York State and Putnam County laws. We also issue a “Waiver of Item Pricing Requirements” for those stores who wish to participate in Putnam County’s voluntary Item Pricing Waiver program.
- Licensing of Secondhand Dealers of Precious Metals and Gems – The Office licenses business that wish to buy Secondhand Precious Metals and Gems from consumers.
Second Hand Precious Metal Dealers
- Anthony Jewelers
317 Route 52
Kent, NY 10512
(845) 228-1089 - Cold Spring Coins & Currency
93 Main St.
Cold Spring, NY 10516
(845) 809-5717 - Daniel Jewelers
1620 Route 22
Brewster, NY 10509
(845) 279-1300 - Jaymark Jewelers
3612 Route 9
Cold Spring, NY 10516
(845) 265-9246 - Joseph’s Fine Jewelry
171 Main St.
Cold Spring, NY 10516
(845) 265-2323 - NY Gold & Silver
1961 Route 6
Carmel, NY 10512
(845) 228-4653 - The Xtra Change
288 Route 6
Mahopac, NY 10541
(845) 621-0906
Board Meetings Calendar | 2023
Consumers - Upcoming Events
Board Agendas
Electrical Board
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January 16, 2024
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February 20, 2024
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March 19, 2024
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April 16, 2024
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May 21, 2024
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June 18, 2024
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July 16, 2024
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August 20, 2024
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September 17, 2024
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October 15, 2024
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November 19, 2024
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December 17, 2024
Home Improvement
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January 10, 2024
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February 14, 2024- CANCELLED
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March 13, 2024
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April 10, 2023- CANCELLED
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May 8, 2024
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June 12, 2024
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July 10, 2024
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August 14, 2024
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September 11, 2024
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October 9, 2024
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November 13, 2024
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December 11, 2024
Plumbing Board
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July 11, 2024
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August 8, 2024
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September 12, 2024
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October 10, 2024
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November 14, 2024
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December 12, 2024
Federal / State Agencies
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NYS Department of Agriculture & Markets
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NYS Attorney General
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NYS Consumer Protection Board
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NYS Department of Finance
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NYS Department of Motor Vehicles
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NYS Public Service Commission
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NYS Education Department (NYSED) Office of the Professions
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Federal Communications Commission (FCC)
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Federal Trade Commission (FTC)
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US Consumer Product Safety Commission
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US Food & Drug Administration
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Internet Crime Complaint Center (IC3)
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NYS Department of Agriculture & Markets
518-457-2771Information on weights and measures, food safety & inspection, milk control & dairy services, kosher law enforcement and the New York State Fair.
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NYS Attorney General
1-800-771-7755Contact this office for a wide range of publications and other information important to persons living, working and visiting New York such as landlord/tenant issues, new and used car lemon laws and registered charities.
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NYS Consumer Protection Board
1-800-697-1220 -
NYS Department of Finance
The DFS Hotline is staffed Monday - Friday, from 8:30 AM to 4:30 PM. They can be reached at (800) 342-3736
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NYS Department of Motor Vehicles
1-914-965-7766Contact this agency to file a complaint against a car dealership or repair shop.
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NYS Public Service Commission
1-800-342-3377Contact this agency if you have a complaint against a utility company, landline telephone company or cable television provider.
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NYS Education Department (NYSED) Office of the Professions
518-474-3817Contact this agency if you have a complaint about service or treatment by a professional licensed to practice by the State of New York, or about illegal practice of a profession by an unlicensed person.
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Federal Communications Commission (FCC)
1-888-225-5322Contact this agency to file a consumer complaint against telemarketers, telephone, cable or internet providers and for information on Wi-Fi networks and consumer privacy along with the National Do-Not-Call Registry.
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Federal Trade Commission (FTC)
1-877-FTC-HELP (1-877-382-4357)Contact this agency for general consumer information, the do-not-call registry and information on identity theft,
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US Consumer Product Safety Commission
1 (800) 638-2772Contact this agency for information on recalls or to report an unsafe product.
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US Food & Drug Administration
1-888-INFO-FDA (1-888-463-6332)Information available on recalls and safety alerts of food, drugs and medical devices.
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Internet Crime Complaint Center (IC3)
1-877-FTC-HELP (1-877-382-4357)The IC3 accepts online Internet crime complaints from either the actual victim or from a third party to the complainant.